Merchants can issue refunds via Amazon Pay as needed. On the transaction detail page, click Contact Merchant.Īfter a payment has been initiated, it cannot be cancelled, but if you wish to ask for a refund (that is, if you don’t receive an item, or an item materially differs from its description), you can contact the merchant to resolve the issue.In the Overview page, click on the details link of a transaction for which you wish to contact the merchant.Click the 'My Account' link at the top of the website, and sign in when prompted.To contact the merchant you can either go to merchant’s website/app and get contact details or do the following: To see details such as transaction ID and payment method used for the transaction, click.You can view a specific transaction by setting the appropriate date range, and then clicking.To view (filter by) specific transaction types, click on successful/declined/refunded links mentioned on the page.Your Account page appears, displaying your Account Activity, showing the most recent transaction at the top with Transaction Date, Merchant, Status and Amount.Go to the Amazon Pay website and log on to your Amazon Pay account as a customer.
To view yours orders made with Amazon Pay, do the following: You can view all transactions or filter them by activity type (means of payment), by sent or received date or by credit and debit events. Buyer Help > Managing Your Orders and Transactions Viewing Your TransactionsĪmazon Pay provides a single view of your transactions.
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